Refund policy
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RETURN & REFUND POLICY
At Bikini Beach, we want you to be satisfied with your purchase.
Returns
We accept eligible return requests within 30 days of delivery.
To be eligible for a return:
- The item must be unused, unworn, unwashed, and in its original condition.
- All original tags and packaging must remain attached.
- Proof of purchase or an order number is required.
- Items must not show signs of wear, washing, perfume, deodorant, makeup, or other stains.
For hygiene reasons, swimwear must be returned with all hygiene liners and protective seals intact.
Non-Returnable Items
The following items cannot normally be returned:
- Gift cards
- Final-sale or clearance products marked as non-returnable
- Items that have been worn, washed, damaged, or altered after delivery
- Swimwear with removed hygiene liners or protective seals
- Personalized or custom-made products, where applicable
This does not affect any rights you may have under applicable consumer protection laws.
Return Authorization
Please contact us before returning an item.
Email: support@bikinibeachs.shop
Please include:
- Your order number
- The item you wish to return
- The reason for the return
Do not return products without contacting us first.
Return Shipping
Unless the item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs where permitted by applicable law.
Original shipping charges are normally non-refundable.
If you receive an incorrect, damaged, or defective product, please contact us with photographs of the item and packaging.
Refunds
Once your returned item is received and inspected, we will notify you whether the refund has been approved.
Approved refunds will be issued to your original payment method.
Please allow approximately 5–10 business days after the refund is processed for your bank or payment provider to post the funds to your account.
Exchanges
If you require another size or style, please contact us at:
Availability cannot be guaranteed.
Contact
For return or refund questions:
Bikini Beach
Website: bikinibeachs.shop
Email: support@bikinibeachs.shop